Privacy Policy
Aurora Home Care Privacy Policy
Last Updated: December 2025
Aurora Home Care (“Aurora,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of personal information shared through our website, communication channels, and home care services. This Privacy Policy explains how we collect, use, store, and protect your information—including data related to SMS/text messaging.
By interacting with our website or providing your information, you agree to the terms of this Privacy Policy.
Information We Collect
Information You Provide to Us
- Name, address, phone number, and email address
- Information related to your care needs or a loved one’s care needs
- Employment information (for caregiver applicants)
- Payment and billing details (if applicable)
- Any messages, inquiries, or feedback you submit through our contact forms
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Cookies and analytics data (e.g., Google Analytics)
How We Use Your Information
We use the information we collect to:
- Provide and manage our home care services
- Respond to your inquiries and requests
- Schedule consultations and assessments
- Recruit, screen, and manage caregivers
- Improve our website, marketing, and communication
- Comply with legal obligations and protect against fraud or misuse
Sharing of Information
We do not sell or rent your personal information.
We may share information only in the following cases:
- Service Providers: With trusted third-party partners that help operate our business (e.g., background check services, billing systems).
- Legal Requirements: When required by law or to protect our legal rights.
Business Transfers: If Aurora Home Care undergoes a merger, acquisition, or sale of assets.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly as a result.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request a copy of your data or restrict its processing
To exercise any of these rights, please contact us at the email address below.
Links to Other Websites
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies before providing any personal information.
Children’s Privacy
Our services are intended for adults and families seeking home care services. We do not knowingly collect personal information from children under 13 years old.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
📍1408 Fort Crook Rd, 3rd Floor, Bellevue, NE 68022
📧 sterry@myauroracare.com
📞 (402) 347-0007